Privacy Policy
We are committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information.
Last updated: May 2025
What We Collect
Name, email, address & payment details needed to process your orders.
How We Use It
To process orders, send updates, improve your shopping experience.
How We Protect It
SSL encryption and secure payment gateways protect your data at all times.
Your Choices
Opt out of marketing emails anytime. Your data is yours — always.
1 Information We Collect
When you visit or make a purchase on our website, we collect information you provide directly, such as your name, email address, shipping address, billing address, and payment information. We also automatically collect certain information about your device and browsing behavior through cookies and similar technologies, including your IP address, browser type, operating system, referring URLs, and pages visited. This helps us understand how customers use our website and improve their experience.
2 How We Use Your Information
We use the information we collect to: process and fulfill your orders; communicate with you about your orders, account, and promotions; send you marketing communications if you opt in; personalize your shopping experience; improve our website and product offerings; comply with legal obligations; and detect and prevent fraud. We will never sell your personal information to third parties for their marketing purposes.
3 Cookies & Tracking
Our website uses cookies — small text files stored on your device — to enhance your experience. We use essential cookies (required for core functionality), performance cookies (to understand how visitors interact with our site), and marketing cookies (to deliver relevant advertisements). You can control cookie preferences through your browser settings. Disabling certain cookies may affect website functionality. We also use Google Analytics to gather aggregate data about website usage, which helps us improve our platform.
4 Sharing Your Information
We share your information only with trusted service providers who assist us in operating our website and delivering orders — such as payment processors, logistics partners, and email service providers. These providers are contractually bound to keep your information confidential and use it only for the services they provide to us. We may also disclose your information when required by law, to protect our rights, or in the event of a business merger or acquisition.
5 Data Security
MEHAKVA takes the security of your personal data seriously. We implement SSL (Secure Socket Layer) encryption to protect data transmitted between your browser and our servers. Payment transactions are handled by PCI-DSS compliant payment gateways. However, no method of transmission over the internet is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.
6 Your Rights
You have the right to access, correct, or delete your personal information at any time. You may also request that we restrict or stop processing your data. To exercise these rights, contact us at support@mehakva.com. You have the right to unsubscribe from our marketing emails at any time by clicking the "Unsubscribe" link at the bottom of any email. We will process your request within 30 days.
7 Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by applicable law. Order and transaction records are retained for a minimum of 7 years as required by Indian tax laws. You may request deletion of your account and associated data at any time, subject to any legal obligations we may have to retain certain information.
8 Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised "Last Updated" date. If we make material changes, we will notify you via email or through a prominent notice on our website. Your continued use of our website after any changes constitute your acceptance of the revised policy.