Shipping Policy
We want your MEHAKVA order to reach you quickly and safely. Here's everything you need to know about our shipping process.
Free Shipping
On all orders above ₹449 across India
Processing Time
Orders processed within 24–48 hours of placement
Pan India Delivery
We deliver to all major cities and remote areas
Secure Packaging
Every order is bubble-wrapped and safety sealed
Shipping Options
| Standard Delivery | Express Delivery | |
|---|---|---|
| Order Value | Below ₹449 | Any Amount |
| Shipping Charge | ₹99 flat rate | ₹99 flat rate |
| Delivery Time | 5–7 business days | 2–3 business days |
| Tracking | ✓ Available | ✓ Available |
* Delivery timelines are estimates and may vary during peak seasons or due to unforeseen circumstances.
Order Processing
- Orders placed before 12:00 PM are processed same day
- Orders placed after 12:00 PM are processed the next business day
- No processing on Sundays and national holidays
- A confirmation email with tracking details will be sent once dispatched
Packaging Standards
- Each bottle is individually bubble-wrapped for protection
- Products are sealed in tamper-proof packaging
- Gift sets come in premium branded boxes
- Eco-friendly packing materials used wherever possible
Frequently Asked Questions
How do I track my order?
Once your order is dispatched, you will receive a tracking link via SMS and email. You can use this link to track your order in real-time on our courier partner's website.
Do you ship internationally?
Currently, MEHAKVA ships only within India. We are working on expanding our delivery to international locations soon. Stay tuned!
What if I miss my delivery?
Our courier partner will attempt delivery twice. If both attempts fail, your order will be held at the nearest facility for 5 days. After that, it will be returned to us. Contact us to rearrange delivery.
Can I change my delivery address after placing the order?
Yes, address changes are possible within 2 hours of order placement. Contact us immediately at support@mehakva.com or WhatsApp us at +91-8287725668.
What happens if my order is damaged during shipping?
We take great care in packaging every order. However, if your item arrives damaged, please photograph the damage and contact us within 24 hours of delivery. We will arrange a replacement or full refund.